Frequently Asked Questions

Everything you need to know about shopping with Face to Face Games.

How long does shipping take?

Standard domestic shipping typically takes 3-7 business days, while express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached for a full refund.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our chart for the perfect fit.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

We are committed to ethical fashion. Most of our collections use organic cotton and recycled polyester to minimize our environmental footprint.